Terms & Conditions
Terms & Conditions
These Terms & Conditions explain the rules that apply when you access the Native Salts website, place an order or purchase and use our products.
General
By accessing and using the Native Salts website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following the publication of any changes constitutes your acceptance of the revised terms.
General Information Disclaimer
The information provided on this website, including product descriptions, ingredient information, usage guides and wellness-related content, is intended for general informational purposes only. It is not intended to constitute medical advice, diagnosis or treatment of any kind.
While we make every reasonable effort to keep the information on our website accurate and up to date, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability or suitability of any information provided on the website.
Any reliance you place on information provided through this website is strictly at your own risk. Native Salts accepts no responsibility or liability for any loss, injury, claim or damage arising from the use of information provided on this website.
Not Medical Advice
Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition. Nothing on this website should be interpreted as medical advice or used as a substitute for professional medical guidance.
If you have an existing medical condition, are pregnant, breastfeeding or taking medication, we strongly recommend consulting a qualified healthcare professional before using any Native Salts product.
Age Requirement
By placing an order through the Native Salts website, you confirm that you are of legal age in your state or territory to enter into a binding contract and make purchases online.
You also confirm that you are making an informed and independent decision to purchase and use our products.
Native Salts reserves the right to refuse or cancel an order where age, identity or eligibility cannot be reasonably confirmed.
Pricing
All prices displayed on the Native Salts website are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change, update or remove product pricing at any time and without prior notice.
Pricing Errors
If a product is listed at an incorrect price, we reserve the right to refuse or cancel the affected order. If payment has already been made, a full refund will be provided.
Promotions & Discount Codes
Promotional pricing, discount codes and special offers are valid only for the stated promotional period and cannot be applied retrospectively.
Product Information
We endeavour to ensure that all product descriptions, ingredient lists, specifications and imagery displayed on our website are accurate and up to date.
However, we reserve the right to make changes to product formulations, ingredients, packaging, labelling or specifications at any time.
Product images are provided for illustrative purposes only. The packaging, colour, appearance or other details of the product you receive may vary slightly from the images displayed online.
Orders & Payment
By placing an order with Native Salts, you are making an offer to purchase products subject to these Terms & Conditions.
We reserve the right to accept, reject or cancel an order at our discretion, including where a product is unavailable, information provided is incomplete or inaccurate, or fraudulent activity is suspected.
Payment must be made in full at the time of purchase. Payments are processed securely through trusted third-party payment providers. Native Salts does not store your complete payment card or financial information.
Shipping & Delivery
We aim to process and dispatch orders promptly. However, all dispatch and delivery timeframes provided on our website are estimates only and are not guaranteed.
Native Salts is not responsible for delays caused by third-party courier services, weather events, public holidays, incorrect delivery information, unforeseen circumstances or events outside our reasonable control.
Risk of loss and title for products passes to you when the order is dispatched from our facility, subject to any rights you may have under applicable Australian Consumer Law.
For shipping rates, dispatch timeframes and delivery information, please review our Shipping & Returns page.
View Shipping InformationReturns & Refunds
We want you to be satisfied with your Native Salts purchase. Please refer to our Shipping & Returns Policy for full details regarding return eligibility, return timeframes, damaged products, refunds and replacements.
Nothing in our returns policy excludes, restricts or modifies any rights or remedies available to you under applicable Australian Consumer Law.
Review the complete return and refund process before lodging a return request.
View Returns PolicyLimitation of Liability
To the fullest extent permitted by law, Native Salts, its directors, employees, contractors and suppliers shall not be liable for any indirect, incidental, special, exemplary or consequential loss or damage arising from your use of our website, our products or any information provided through our website.
To the fullest extent permitted by law, our total liability in connection with any claim arising from these terms or the purchase of a product shall not exceed the amount paid by you for the relevant product.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.
Intellectual Property
All content displayed on the Native Salts website, including but not limited to text, product descriptions, images, logos, branding, graphics, icons, videos and website design, is owned by or licensed to Native Salts and is protected by applicable intellectual property laws.
You may not copy, reproduce, publish, distribute, modify, display, sell or otherwise use any website content for commercial or public purposes without our prior written consent.
Privacy
Your privacy matters to us. Any personal information collected through the Native Salts website is handled in accordance with our Privacy Policy, which forms part of these Terms & Conditions.
Learn how we collect, use, store and protect your personal information.
View Privacy PolicyGoverning Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Queensland, Australia.
Any dispute arising from or relating to these terms, our website or our products shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Contact Us
If you have any questions about these Terms & Conditions, our products or an order you have placed, please contact us through the contact page on the Native Salts website.
Contact Native Salts```
